Customer Journey Analytics
Compare 20 customer journey analytics tools to find the right one for your needs
🔧 Tools
Compare and find the best customer journey analytics for your needs
Glassbox
An enterprise-focused digital experience analytics platform for web and mobile applications.
UXCam
A mobile-first analytics platform providing session replay, heatmaps, and crash analytics for apps.
Mixpanel
An event-based analytics platform for web and mobile, focusing on user behavior.
Contentsquare
A digital experience analytics platform that visualizes user behavior through heatmaps and session replays.
Quantum Metric
A platform that helps organizations build better digital products faster by capturing and analyzing user behavior.
CleverTap
An integrated analytics and engagement platform for building valuable, long-term customer relationships.
Smartlook
A qualitative analytics solution for websites and mobile apps with session recordings and heatmaps.
Indicative
A customer journey analytics platform, now part of mParticle, for visualizing complex user paths.
Amplitude Analytics
A product analytics platform that helps teams understand user behavior and build better products.
FullStory
A digital experience intelligence (DXI) platform that combines analytics with session replay.
Pendo
A product experience platform that combines product analytics with in-app user guidance.
Sprinklr
A unified customer experience management (Unified-CXM) platform for enterprises.
Medallia
A platform for capturing, analyzing, and acting on customer and employee feedback.
Pointillist
An enterprise journey analytics and orchestration platform acquired by Genesys.
Heap
A product analytics platform known for its autocapture technology and complete user dataset.
Woopra
A real-time customer journey analytics platform that tracks users across multiple touchpoints.
Qualtrics CustomerXM
An experience management (XM) platform for analyzing and improving customer journeys.
JourneyXP
A real-time journey orchestration platform for creating personalized customer experiences.
Hotjar
A product experience insights platform that provides heatmaps, session recordings, and user feedback.
Adobe Analytics
An enterprise-grade web analytics and reporting tool from Adobe Experience Cloud.