Customer Journey Analytics

Compare 20 customer journey analytics tools to find the right one for your needs

🔧 Tools

Compare and find the best customer journey analytics for your needs

Glassbox

The Leading Provider of Digital Experience Intelligence.

An enterprise-focused digital experience analytics platform for web and mobile applications.

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UXCam

The Market Leader in Mobile App Analytics.

A mobile-first analytics platform providing session replay, heatmaps, and crash analytics for apps.

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Mixpanel

Build better products with the #1 product analytics solution.

An event-based analytics platform for web and mobile, focusing on user behavior.

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Contentsquare

Build Better Digital Experiences.

A digital experience analytics platform that visualizes user behavior through heatmaps and session replays.

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Quantum Metric

Continuous Product Design.

A platform that helps organizations build better digital products faster by capturing and analyzing user behavior.

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CleverTap

The All-in-One Customer Engagement Platform.

An integrated analytics and engagement platform for building valuable, long-term customer relationships.

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Smartlook

Understand the 'why' behind every user action.

A qualitative analytics solution for websites and mobile apps with session recordings and heatmaps.

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Indicative

The only journey analytics platform connected directly to your customer data infrastructure.

A customer journey analytics platform, now part of mParticle, for visualizing complex user paths.

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Amplitude Analytics

The Digital Optimization System.

A product analytics platform that helps teams understand user behavior and build better products.

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FullStory

The only platform that combines deep product analytics, robust session insights, and collaboration tools.

A digital experience intelligence (DXI) platform that combines analytics with session replay.

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Pendo

The all-in-one product experience platform.

A product experience platform that combines product analytics with in-app user guidance.

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Sprinklr

The world's only Unified-CXM platform.

A unified customer experience management (Unified-CXM) platform for enterprises.

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Medallia

The Leader in Customer and Employee Experience.

A platform for capturing, analyzing, and acting on customer and employee feedback.

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Pointillist

Customer Journey Analytics and Orchestration.

An enterprise journey analytics and orchestration platform acquired by Genesys.

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Heap

Illuminate the full user journey.

A product analytics platform known for its autocapture technology and complete user dataset.

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Woopra

A Customer Journey Analytics Platform to unify, analyze, and engage.

A real-time customer journey analytics platform that tracks users across multiple touchpoints.

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Qualtrics CustomerXM

The leader in experience management.

An experience management (XM) platform for analyzing and improving customer journeys.

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JourneyXP

The Journey Orchestration Platform.

A real-time journey orchestration platform for creating personalized customer experiences.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that provides heatmaps, session recordings, and user feedback.

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Adobe Analytics

The leading solution for applying real-time analytics and detailed segmentation across all your marketing channels.

An enterprise-grade web analytics and reporting tool from Adobe Experience Cloud.

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