Blackbaud
The Essentials for Powering Social Impact.
Overview
Blackbaud is one of the world's leading cloud software companies powering social good. They provide a wide array of solutions for nonprofits, foundations, and educational institutions. While best known for fundraising and financial tools like Raiser's Edge NXT and Financial Edge NXT, Blackbaud also offers case management solutions designed to help human services organizations manage client data, track services, and report on outcomes as part of their integrated suite.
✨ Key Features
- Case Management
- Client Intake and Assessment
- Service Tracking
- Outcomes Management
- Fundraising and CRM (Raiser's Edge NXT)
- Financial Management (Financial Edge NXT)
- Marketing and Engagement Tools
- Analytics
🎯 Key Differentiators
- Deeply integrated suite of fundraising, financial, and program management tools.
- Long-standing market leader with extensive experience in the nonprofit sector.
- Strong financial management and accounting capabilities purpose-built for nonprofits.
Unique Value: Offers a single, integrated ecosystem from a single vendor to manage nearly all aspects of a large nonprofit's operations, from finance and fundraising to case management.
🎯 Use Cases (5)
✅ Best For
- Large nonprofits managing complex fundraising and financial operations alongside program delivery.
- Tracking constituent engagement across donations, volunteering, and service receipt.
- Managing client data within a secure and compliant ecosystem.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small nonprofits with simple needs and limited budgets.
- Organizations that require highly specialized, clinical EHR functionality out-of-the-box.
🏆 Alternatives
Provides a more tightly integrated, nonprofit-specific suite of tools, especially in finance, compared to platform solutions like Salesforce, but may be less flexible.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
🔄 Similar Tools in Case Management
Palo Alto Networks Cortex XSOAR
A comprehensive SOAR platform that standardizes and automates incident response processes....
Splunk SOAR
A leading SOAR platform that helps security teams work smarter and respond faster....
IBM Security QRadar SOAR
A SOAR platform that helps security teams automate and orchestrate incident response....
Fortinet FortiSOAR
A SOAR platform that helps security teams to centralize, standardize, and automate security operatio...
Swimlane
A highly customizable and scalable SOAR platform for security teams....
Google Cloud Chronicle SOAR
A cloud-native SOAR platform that provides a threat-centric approach to case management....