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Blackbaud Volunteer Management

Empower and engage your volunteers.

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Overview

Blackbaud's volunteer management solutions are not a standalone product but are integrated within their larger CRM and fundraising platforms like Raiser's Edge NXT and Blackbaud CRM. This allows organizations to manage volunteers within the same system they use for donors, providing a holistic view of supporter engagement. The tools help with organizing opportunities, matching volunteers, and tracking their involvement.

✨ Key Features

  • Integration with Blackbaud CRMs
  • 360-degree Supporter View
  • Volunteer Opportunity Management
  • Skills and Interest Matching
  • Hour Tracking
  • Reporting on Volunteer Activity
  • Communication Tools

🎯 Key Differentiators

  • Deep, native integration with the market-leading fundraising CRM (Raiser's Edge)
  • Single source of truth for all supporter data (donors and volunteers)
  • Comprehensive security and compliance certifications

Unique Value: Provides a holistic understanding of supporters by managing volunteers and donors in the same enterprise-grade system, enabling more strategic relationship management.

🎯 Use Cases (4)

Existing Blackbaud customers (Raiser's Edge, etc.) Large, established nonprofits and universities Organizations that want a single vendor for all their software needs Healthcare foundations

✅ Best For

  • Managing volunteers for a large hospital foundation that also uses Raiser's Edge for fundraising.
  • Identifying top donors who are also highly engaged volunteers within a single database.
  • Running integrated campaigns that include both fundraising asks and volunteer calls-to-action.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations not already invested in the Blackbaud ecosystem
  • Small nonprofits looking for an affordable, standalone tool

🏆 Alternatives

Salesforce.org Bloomerang Giveffect

Offers unparalleled integration for existing Blackbaud customers, eliminating data silos that are a major challenge when using separate, best-of-breed systems.

💻 Platforms

Web

🔌 Integrations

Raiser's Edge NXT Blackbaud CRM Financial Edge NXT Luminate Online

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 1 ✓ SOC 2 ✓ ISO 27001 ✓ PCI DSS ✓ HIPAA

💰 Pricing

Contact for pricing

Free tier: NA

Visit Blackbaud Volunteer Management Website →