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Dialpad Ai Sales

The AI-powered customer intelligence platform.

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Overview

Dialpad Ai Sales is a part of the broader Dialpad platform, offering a unified solution for communication and sales intelligence. It provides real-time transcription, coaching, and sentiment analysis during sales calls, helping reps to adapt their approach on the fly and managers to provide instant feedback. It's designed to improve sales performance by embedding AI directly into the communication workflow.

✨ Key Features

  • Real-time Transcription and NLP
  • Live Sentiment Analysis
  • Real-time Coaching and Recommendations
  • Post-call Analytics and Summaries
  • Unified Communications (Voice, Video, Messaging)
  • CRM Integration

🎯 Key Differentiators

  • Real-time coaching and insights during live calls
  • Unified platform for communications and sales intelligence
  • Proprietary AI and NLP engine

Unique Value: Dialpad Ai Sales provides real-time AI insights and coaching within a unified communications platform, helping sales teams win more deals.

🎯 Use Cases (4)

Live sales call coaching Improving sales rep performance Automating post-call data entry Analyzing customer sentiment

✅ Best For

  • Providing real-time guidance to sales reps during calls
  • Identifying key moments and trends in customer conversations
  • Improving call outcomes through live coaching

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Teams that do not use Dialpad for their business communications
  • Organizations that require deep, standalone conversation intelligence without the unified communications component

🏆 Alternatives

Gong Chorus.ai RingCentral

Unlike standalone conversation intelligence tools, Dialpad integrates AI directly into the communication experience, allowing for live coaching and immediate impact on call outcomes.

💻 Platforms

Web iOS Android Desktop API

🔌 Integrations

Salesforce HubSpot Zendesk Microsoft 365 Google Workspace Slack

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ ISO 27017 ✓ ISO 27018

💰 Pricing

Contact for pricing

✓ 14-day free trial

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