Experience Hotel
The CRM for hotels that want to work better, not more.
Overview
Experience Hotel is a CRM and email marketing solution designed to help hoteliers improve the guest experience and increase their direct revenue. The platform allows for personalized communication with guests throughout their journey, from pre-stay to post-stay. By collecting guest data and preferences, hotels can send targeted emails, offer upsells, and encourage repeat bookings, thereby building guest loyalty.
✨ Key Features
- Hotel CRM
- Email Marketing and Automation
- Pre-stay and Post-stay Communication
- Upselling and Cross-selling Tools
- Guest Satisfaction Surveys
- Reputation Management
🎯 Key Differentiators
- Focus on automating the entire guest communication journey
- User-friendly platform with a strong emphasis on email marketing
- Integrated upselling and reputation management tools
Unique Value: Provides a simple yet powerful way for hotels to automate and personalize guest communication, leading to a better guest experience and increased loyalty.
🎯 Use Cases (5)
✅ Best For
- Used by hotels to automate their guest communication and marketing efforts.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Hotels looking for a formal, points-based loyalty program.
🏆 Alternatives
Offers a more focused and user-friendly solution for guest communication and email marketing compared to more complex CRM platforms.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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