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Fluent Commerce

The Future of Composable Commerce.

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Overview

Fluent Commerce provides a powerful, API-first, and cloud-native Distributed Order Management System (OMS) designed for omnichannel retailers. It is not an e-commerce platform, but rather a specialized middleware that orchestrates orders from various sales channels. Its core strength lies in providing sophisticated logic for fulfillment, including 'Click & Collect' (BOPIS), ship-from-store, and inventory management across all locations to optimize the customer experience and reduce costs.

✨ Key Features

  • Advanced Click & Collect / BOPIS workflows
  • Real-time inventory visibility across all locations
  • Intelligent order routing and sourcing logic
  • In-store pick and pack tools for associates
  • Management of uncollected orders
  • Ship from Store and fulfillment optimization

🎯 Key Differentiators

  • Cloud-native, MACH-certified architecture
  • High degree of flexibility and configurability
  • Focus purely on order management, allowing for best-of-breed integration

Unique Value: Offers the flexibility and speed of a modern, composable OMS, allowing retailers to innovate their omnichannel fulfillment strategies faster.

🎯 Use Cases (3)

Retailers adopting a headless or composable commerce strategy. Businesses needing a flexible and scalable OMS to integrate with existing systems. Companies looking to quickly launch and iterate on omnichannel fulfillment options.

✅ Best For

  • Enabling 30-minute in-store pickup.
  • Reducing split shipments by over 50%.
  • Launching in dozens of countries with localized fulfillment workflows.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses looking for an all-in-one e-commerce platform rather than a specialized OMS.

🏆 Alternatives

Manhattan Active Omni Kibo Commerce Aptos Salesforce Order Management

More agile and API-first than traditional monolithic OMS solutions, designed specifically for composable commerce stacks.

💻 Platforms

Web API

🔌 Integrations

Adobe Commerce Salesforce Commerce Cloud Shopify BigCommerce NetSuite API

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ MACH Alliance Certified

💰 Pricing

Contact for pricing
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