Hyland OnBase

A single enterprise information platform.

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Overview

Hyland OnBase is a versatile content services platform that helps organizations manage content, processes, and cases. In higher education, it is often used to digitize and automate document-intensive processes, such as admissions applications, financial aid forms, and student records. While not a dedicated advising platform, OnBase can be configured to support advising by providing a central repository for student documents and automating advising-related workflows.

✨ Key Features

  • Document Management
  • Workflow Automation
  • Case Management
  • Electronic Forms
  • Reporting and Analytics

🎯 Key Differentiators

  • Single, unified platform architecture.
  • Deep integrations with core business systems (e.g., Epic in healthcare).
  • Highly configurable and scalable for enterprise needs.

Unique Value: Provides a single, highly configurable platform to manage content, processes, and cases, enabling organizations to create tailored solutions that integrate with their core applications.

🎯 Use Cases (4)

Document Management for Student Records Admissions Application Processing Financial Aid Automation Advising Workflow Management

✅ Best For

  • Digitizing and automating paper-based processes
  • Improving the efficiency of administrative tasks
  • Providing a central and secure repository for student documents

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Institutions needing a dedicated student success platform with predictive analytics
  • Small departments with simple document management needs

🏆 Alternatives

OpenText IBM FileNet Laserfiche M-Files

Offers a more unified and cohesive platform experience compared to acquiring multiple point solutions, and deeper industry-specific integrations than many competitors.

💻 Platforms

Web iOS Android

🔌 Integrations

Student Information Systems (SIS) ERP systems Other business applications

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premier tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ ISO 27001 ✓ HIPAA

💰 Pricing

Contact for pricing

Free tier: NA

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