IT Glue
Your single source of truth for IT documentation.
Overview
IT Glue is a centralized IT documentation platform designed to help MSPs and IT departments operate more efficiently and consistently. It allows for the structured storage of all client information, including configurations, passwords, assets, and procedures. While its primary function is documentation, it serves as a critical client information hub that integrates with PSA and RMM tools, and its 'MyGlue' add-on provides a client-facing portal for password and document sharing.
✨ Key Features
- Centralized IT Documentation
- Password Management
- Asset Tracking & Relationship Mapping
- Flexible Asset Templates
- Checklists & SOPs
- MyGlue (Client-Facing Portal)
- Deep PSA/RMM Integration
🎯 Key Differentiators
- Deep integrations with the MSP software ecosystem (RMM/PSA)
- Structured, template-based approach to documentation
- MyGlue add-on for client-facing password sharing
Unique Value: IT Glue eliminates wasted time and institutional knowledge silos by creating a structured, centralized, and integrated hub for all IT documentation.
🎯 Use Cases (4)
✅ Best For
- Reducing time spent searching for information
- Improving service consistency and reducing errors
- Providing clients with secure access to their own passwords and documentation via MyGlue
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies needing a full ticketing or client management portal
- Organizations with very simple documentation needs
🏆 Alternatives
Unlike generic documentation tools, IT Glue is purpose-built for MSPs with specific templates and deep integrations that automate documentation and link related assets, saving significant time and effort.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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