Klaviyo
The platform that powers smarter digital relationships.
Overview
Klaviyo is a marketing automation platform that helps businesses acquire, retain, and grow their customer base. While known for email, it has a robust, fully integrated SMS marketing channel, allowing brands to create seamless, multi-channel communication experiences.
✨ Key Features
- Unified Email & SMS Marketing
- Advanced Customer Segmentation
- Automated Flows (e.g., Abandoned Cart)
- Two-Way SMS Conversations
- Personalization based on customer data
- Predictive Analytics
- List Growth Tools
🎯 Key Differentiators
- Deep ecommerce integrations
- Advanced segmentation and personalization
- Combined email and SMS marketing
Unique Value: A unified customer platform that helps ecommerce brands drive revenue through personalized email and SMS marketing.
🎯 Use Cases (5)
✅ Best For
- Used by over 140,000 businesses to power their email and SMS marketing.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies looking for a simple, standalone SMS-only tool without email marketing.
🏆 Alternatives
Offers deeper ecommerce data integration and more advanced segmentation than general email platforms like Mailchimp.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
Free tier: Up to 250 contacts and 500 email sends. SMS is pay-as-you-go.
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