NICE Inform

The industry-leading digital evidence management solution.

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Overview

NICE Inform is a digital evidence management solution that helps public safety agencies collect, manage, and analyze a wide range of multimedia evidence, including 911 calls, radio communications, body-worn video, and more. While not a traditional RMS, it plays a crucial role in the records and evidence ecosystem of a public safety agency.

✨ Key Features

  • Digital Evidence Management
  • Incident Reconstruction
  • Quality Assurance
  • Audio and Video Analytics
  • Integration with CAD and RMS

🎯 Key Differentiators

  • Comprehensive solution for all types of multimedia evidence
  • Advanced analytics and incident reconstruction capabilities
  • Strong reputation and long history in the public safety market

Unique Value: Offers a powerful and comprehensive platform for managing the entire lifecycle of digital evidence, from capture to court.

🎯 Use Cases (5)

Managing 911 and radio recordings Reconstructing incidents for investigations Quality assurance for dispatch and call takers Analyzing multimedia evidence Sharing evidence with prosecutors

✅ Best For

  • Providing a single source for all multimedia evidence
  • Improving the efficiency of incident investigations
  • Enhancing quality assurance and training for public safety personnel

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Agencies looking for a primary system for incident reporting and case management.

🏆 Alternatives

Axon Evidence Verint Eventide

Provides a more robust and feature-rich solution for managing multimedia evidence compared to the evidence management modules of some RMS systems.

💻 Platforms

Web Desktop

🔌 Integrations

Various CAD and RMS systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ CJIS compliant

💰 Pricing

Contact for pricing

Free tier: NA

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