Salesforce for Nonprofits
The world's #1 AI CRM for nonprofits.
Overview
Salesforce for Nonprofits leverages the core Salesforce CRM platform, tailored for the needs of nonprofit organizations. Through the Nonprofit Cloud and the Nonprofit Success Pack (NPSP), it provides a unified view of constituents, helping organizations manage relationships, fundraise more effectively, track program delivery and impact, and manage grants. It is a highly customizable and scalable solution.
✨ Key Features
- Constituent Relationship Management (CRM)
- Fundraising and donor management
- Grantmaking and grants management
- Program management and impact measurement
- Marketing automation and engagement
- Customizable reports and dashboards
- Nonprofit Success Pack (NPSP) data model
🎯 Key Differentiators
- Extreme customizability and scalability of the core Salesforce platform
- Vast ecosystem of third-party apps on the AppExchange
- Strong community support and availability of implementation partners
Unique Value: Provides a single, unified platform that can be customized to manage nearly every aspect of a nonprofit's operations, from fundraising and grantmaking to program management and marketing, creating a 360-degree view of their constituents and impact.
🎯 Use Cases (4)
✅ Best For
- Used by over 40,000 nonprofit organizations for a wide range of operational needs.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations needing a simple, out-of-the-box tool solely for community benefit expense tracking without CRM needs
🏆 Alternatives
Offers a much higher degree of customization and a broader ecosystem of integrated apps than most competitors, but may require more resources to implement and manage.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premier Success Plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: Power of Us program offers 10 free subscriptions for eligible nonprofits
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