Salesforce.org Nonprofit Cloud
The world's #1 AI CRM for nonprofits.
Overview
Salesforce.org's Nonprofit Cloud is a suite of solutions built on the Salesforce platform, tailored for the nonprofit sector. It includes Program Management and Case Management tools that allow organizations to track clients, services, and outcomes. Because it's built on Salesforce, it is highly customizable and can be integrated with a vast ecosystem of apps on the AppExchange.
✨ Key Features
- Program Management Module
- Case Management Tools
- Intake and Referral Tracking
- Service Delivery Tracking
- Customizable Reports and Dashboards
- Integration with Fundraising and Marketing
🎯 Key Differentiators
- Extreme customizability and scalability
- Vast ecosystem of third-party apps and consultants
- Integrated platform for all nonprofit functions (fundraising, marketing, programs)
Unique Value: Provides a single, highly customizable platform to manage every aspect of a nonprofit's relationship with its constituents, from program clients to major donors.
🎯 Use Cases (4)
✅ Best For
- Integrated constituent relationship management for large nonprofits.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small organizations with limited IT resources or budget.
🏆 Alternatives
Offers unparalleled flexibility and a massive app ecosystem, but typically requires more resources to implement and maintain than purpose-built solutions.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premier Success Plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: Power of Us program offers 10 free subscriptions for eligible nonprofits.
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