ServiceMax
The Leader in Asset-Centric Field Service Management.
Overview
ServiceMax provides a leading cloud-based, asset-centric field service management platform. It is designed for companies that sell, service, and maintain complex equipment. The platform covers the entire service lifecycle, from contract and warranty management to scheduling, parts logistics, and mobile execution. ServiceMax helps businesses maximize equipment uptime, reduce maintenance costs, and improve service profitability.
✨ Key Features
- Asset Service Management
- Work Order Management
- Scheduling and Dispatch Optimization
- Parts & Inventory Management
- Service Contracts & Warranty Management
- Mobile Field Service App
- IoT & AI-driven insights
🎯 Key Differentiators
- Deep focus on asset-centric service.
- Strong capabilities in parts and inventory management.
- Built for complex, industrial service environments.
Unique Value: ServiceMax maximizes equipment uptime and reduces maintenance costs by providing a comprehensive, asset-centric view of service operations.
🎯 Use Cases (5)
✅ Best For
- Managing service for complex, high-value assets.
- Optimizing technician productivity and first-time fix rates in equipment-heavy industries.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small home service businesses.
- Companies without a strong focus on asset and equipment maintenance.
🏆 Alternatives
Offers deeper functionality for managing complex equipment and service level agreements (SLAs) than more generic FSM platforms.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Premium tier)
🔒 Compliance & Security
💰 Pricing
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