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SevenRooms

More magic, more money. Automatically.

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Overview

SevenRooms is a comprehensive CRM, marketing, and operations platform for the hospitality industry, including restaurants and hotels. It helps operators to build direct relationships with guests, manage reservations and experiences, and use guest data to personalize service and marketing. Its features are designed to turn first-time guests into regulars, thereby fostering loyalty and retention.

✨ Key Features

  • Guest CRM and automated profiles
  • Reservations and seating management
  • Marketing automation and email marketing
  • Guest feedback and reviews
  • Experiences and events management

🎯 Key Differentiators

  • Focus on building direct guest relationships
  • Comprehensive suite of CRM and marketing tools
  • Open API and extensive integrations

Unique Value: Provides a holistic platform to manage the entire guest journey, using data to drive personalized experiences and build long-term loyalty.

🎯 Use Cases (4)

Building a centralized database of guest profiles Personalizing the guest experience from booking to post-visit Running targeted marketing campaigns to drive repeat business Managing reservations and guest feedback

✅ Best For

  • Used by a wide range of hospitality operators, including restaurants and hotels, to manage the guest experience and drive revenue.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Hotels looking for a traditional, points-based loyalty program with a simple setup.

🏆 Alternatives

OpenTable Resy Tock

Offers a more comprehensive and data-driven approach to guest retention compared to simple reservation or loyalty point systems.

💻 Platforms

Web iOS API

🔌 Integrations

Various POS, PMS, and other hospitality technology systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 ✓ GDPR

💰 Pricing

Contact for pricing

📊 Market Info

Total Funding: $58.0M

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