Vanilla Forums
The most powerful community platform in the world.
Overview
Vanilla Forums is a cloud-based community platform that helps businesses create engaging and scalable online communities. It offers a suite of tools including discussion forums, a knowledge base, and gamification features to encourage user participation. Vanilla is designed for larger businesses and enterprises that want to build a branded community for customer support, feedback, and advocacy. It provides deep customization options and robust moderation tools.
✨ Key Features
- Discussion Forums
- Knowledge Base
- Gamification & Reputation System
- Q&A and Ideation
- Advanced Moderation
- Custom Theming & Branding
- Integrations with CRM and SSO
🎯 Key Differentiators
- Enterprise-grade features and scalability
- Integrated knowledge base and forum
- Advanced gamification and moderation capabilities
Unique Value: Provides a highly customizable and scalable platform for enterprises to build branded online communities that reduce support costs and increase customer loyalty.
🎯 Use Cases (4)
✅ Best For
- Large brands building a user community
- Gaming companies fostering player interaction
- Software companies gathering user feedback
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses or individuals needing a simple, free forum
🏆 Alternatives
Offers a more powerful and feature-rich solution for enterprise community management compared to open-source options like Discourse, with a stronger focus on business integrations.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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