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🔧 Vonage Business Communications (VBC)

Vonage Business Communications (VBC)

Connect, collaborate, and communicate from anywhere.

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Overview

Vonage Business Communications (VBC) provides a flexible and scalable platform that includes video, voice, and messaging capabilities. Vonage Meetings is the video collaboration component, allowing for easy-to-start meetings from any device. The platform is designed to be highly reliable and offers a range of integrations and APIs to connect with other business-critical applications.

✨ Key Features

  • HD video and audio meetings
  • Team messaging and SMS
  • Business phone system (VoIP)
  • Screen sharing
  • Meeting recording
  • Mobile and desktop apps

🎯 Key Differentiators

  • Strong developer focus with a powerful API platform
  • High reliability and global network presence
  • Flexible platform that can be customized to specific business needs

Unique Value: Provides a flexible, reliable, and developer-friendly communications platform that allows businesses to build customized communication experiences.

🎯 Use Cases (4)

Unified business communications for SMBs and enterprises Hybrid and remote work collaboration Sales teams needing CRM integration Customer support and service teams

✅ Best For

  • All-in-one communication platform
  • Integrated sales and support communications
  • Flexible remote work setup

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Users who only need a standalone video meeting tool
  • Those looking for advanced, marketing-focused webinar features

🏆 Alternatives

RingCentral 8x8 Nextiva

Vonage's key strength lies in its API platform, which is more extensive and flexible than many competitors, making it a strong choice for businesses that need to deeply integrate communications into their custom workflows and applications.

💻 Platforms

Web iOS Android Windows macOS

🔌 Integrations

Salesforce Microsoft Dynamics HubSpot Google Workspace Microsoft 365

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premium and Advanced plans tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ ISO 27001 ✓ HIPAA ✓ GDPR ✓ PCI-DSS

💰 Pricing

$13.99/mo

✓ 14-day free trial

Free tier: NA

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