Zenduty
A novel incident management platform that gives you greater control and automation over the incident response lifecycle.
Overview
Zenduty is a full-stack incident management platform for SRE, DevOps, and support teams. It helps teams reduce downtime and improve MTTA/MTTR by providing on-call scheduling, alert routing, incident roles, task templates, and post-mortems. It offers a wide range of integrations and focuses on automating the incident response process.
✨ Key Features
- On-Call Scheduling & Overrides
- Alert Rules & Suppression
- Incident Roles & Task Templates
- Integrated Communication (Slack, MS Teams)
- Post-mortem Analysis
- Status Pages
- Alert Routing
🎯 Key Differentiators
- Feature-rich free and lower-tier plans.
- Strong focus on the full incident lifecycle, including post-mortems.
- Extensive rule engine for complex alert routing.
Unique Value: Provides a full-stack, affordable incident management solution that helps teams automate response and improve reliability without a high price tag.
🎯 Use Cases (4)
✅ Best For
- Automating incident response for cloud-native applications.
- Managing complex on-call schedules for distributed teams.
- Providing a cost-effective alternative to PagerDuty.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Users needing only basic SMS notifications.
- Companies looking for a simple monitoring tool rather than a response platform.
🏆 Alternatives
Offers more features in its free and entry-level plans compared to competitors like PagerDuty, making it more accessible for smaller teams.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Pro tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Up to 5 users, 1 team, basic alerting.
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