Customer Effort Score

Compare 22 customer effort score tools to find the right one for your needs

🔧 Tools

Compare and find the best customer effort score for your needs

Zonka Feedback

The Easiest Customer Experience Platform

A multi-channel customer feedback and experience management platform.

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Refiner

The Survey Platform for SaaS & Digital Products

A survey platform for SaaS businesses to collect user feedback.

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Satismeter

In-app feedback surveys for smart product teams.

A user feedback tool for collecting feedback inside web and mobile apps.

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Delighted

The fastest and easiest way to gather actionable feedback.

A self-serve experience management platform for gathering customer feedback.

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InMoment

The easiest way to get customer feedback.

An experience improvement platform that combines data, technology, and expertise.

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Retently

The Customer Experience Platform that helps you prevent churn.

A customer experience platform focused on reducing churn through feedback.

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Survicate

The ultimate survey software for product, marketing, and support teams.

A customer feedback platform for collecting feedback across the customer journey.

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AskNicely

The #1 Rated Experience Management Platform for Service Businesses.

A customer experience platform for service businesses, focused on frontline teams.

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Nicereply

The #1 customer satisfaction survey software for support teams.

A customer satisfaction survey tool designed specifically for support teams.

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Userpilot

The product growth platform for user-centric teams.

A product growth platform that helps with user onboarding, feature adoption, and user feedback.

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Wootric

Modern experience management, now part of InMoment.

A customer experience management platform acquired by InMoment.

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GetFeedback

The #1 rated customer feedback solution for Salesforce.

A customer feedback platform designed for Salesforce users.

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Medallia

The Leader in Experience Management

An enterprise platform for customer, employee, and citizen experience management.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

An online form builder for creating conversational and engaging forms.

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SurveySparrow

The all-in-one Experience Management Platform.

An omnichannel experience management platform to refine experiences.

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Qualtrics CustomerXM

The Leader in Customer Experience Management.

An enterprise-level platform for managing the entire customer experience.

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Qualaroo

Get valuable insights from your users. In context.

A user research and customer feedback platform that uses targeted surveys.

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ProProfs Survey Maker

Create Online Surveys & Quizzes Effortlessly

An online survey maker for creating surveys, quizzes, polls, and forms.

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Forsta

The New Frontier of Experience and Research Technology

A global provider of experience and research technology.

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SurveyMonkey

A global leader in survey software.

An online survey platform for creating and sending surveys.

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Customer.io

The automated messaging platform for tech-savvy marketers.

A customer engagement platform for sending automated messages.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that provides behavior analytics and feedback data.

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