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Adobe Commerce Order Management

The ultimate ecommerce platform for businesses of all sizes.

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Overview

Adobe Commerce Order Management (formerly Magento Order Management) is a comprehensive solution that integrates with the Adobe Commerce platform to provide a centralized system for managing orders, inventory, and fulfillment across all channels. It enables merchants to get a single view of inventory, intelligently source products for fulfillment, and offer seamless omnichannel experiences like click-and-collect and ship-from-store.

✨ Key Features

  • Centralized Inventory Management
  • Distributed Order Management
  • Intelligent Sourcing and Order Routing
  • Store Fulfillment (BOPIS, Ship-from-Store)
  • Customer Service Capabilities
  • Native integration with Adobe Commerce

🎯 Key Differentiators

  • Native integration with the highly flexible and customizable Adobe Commerce platform
  • Leverages a vast ecosystem of third-party extensions and partners
  • Strong capabilities for both B2C and B2B commerce

Unique Value: Provides a deeply integrated order management solution for Adobe Commerce merchants, enabling them to create sophisticated omnichannel experiences and efficiently manage complex fulfillment operations.

🎯 Use Cases (4)

Omnichannel fulfillment for merchants on Adobe Commerce Managing inventory across multiple warehouses and retail stores Automating order routing to reduce shipping costs Improving customer service with a unified view of orders

✅ Best For

  • Mid-market and enterprise retailers using Adobe Commerce as their e-commerce platform
  • Brands with both online stores and physical retail locations
  • Businesses looking to implement ship-from-store to leverage store inventory

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses not using the Adobe Commerce platform
  • Small merchants with very simple fulfillment needs

🏆 Alternatives

Salesforce Order Management Shopify Plus BigCommerce Kibo Commerce

Offers a more seamless and native experience for Adobe Commerce users compared to third-party DOMs. It provides more advanced, enterprise-level omnichannel features than the native capabilities of platforms like Shopify Plus.

💻 Platforms

Web API

🔌 Integrations

Adobe Commerce Adobe Experience Cloud ERPs (NetSuite, SAP, etc.) WMS and 3PLs Extensive marketplace of third-party extensions

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ISO 27001 ✓ SOC 2 ✓ PCI DSS Level 1

💰 Pricing

Contact for pricing
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