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CitizenOne

Move case management system.

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Overview

CitizenOne is a modern case management system designed for social services, aiming to unify disparate tools into a single platform. It allows caseworkers to manage client data, track services, and collaborate with other professionals through one interface. The platform emphasizes streamlining workflows to reduce time spent on administrative tasks and increase time spent helping people. It also includes analytics features to help agencies measure program effectiveness and make data-driven decisions.

✨ Key Features

  • Unified Case Management
  • Service Tracking
  • Collaboration and Communication Tools
  • Analytics and Reporting
  • Digital Documentation
  • Workflow Automation

🎯 Key Differentiators

  • Modern, unified platform design
  • Focus on streamlining workflows and reducing administrative burden
  • Built-in analytics for data-driven decision making

Unique Value: Reduces system fragmentation by providing a single, integrated platform for all social service case management needs, leading to greater efficiency and better client outcomes.

🎯 Use Cases (4)

Public Social Service Agencies Municipal Governments Nonprofits providing social services Workforce Development

✅ Best For

  • Managing client cases in a single, unified system.
  • Tracking the delivery of services and interventions.
  • Analyzing program data to improve service delivery.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations focused primarily on fundraising or donor management.
  • Very small organizations with minimal case management needs.

🏆 Alternatives

Casebook Social Solutions Apricot Penelope by Bonterra

Offers a more modern and unified experience compared to using multiple, disconnected software tools or older legacy systems.

💻 Platforms

Web

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ GDPR

💰 Pricing

Contact for pricing
Free Tier Available

✓ 14-day free trial

Free tier: Free account available, limits not specified.

Visit CitizenOne Website →