Whatfix
The #1 Digital Adoption Platform for Enterprises.
Overview
Whatfix is a leading Digital Adoption Platform that empowers organizations to maximize the value of their software investments. It provides in-app guidance, self-help support, and user analytics for both internal and external applications. Whatfix is known for its no-code editor, which allows for the creation of interactive walkthroughs, tooltips, and other guidance content to streamline user onboarding and training.
✨ Key Features
- Contextual In-App Guidance
- Self-Help Widgets
- Multi-Format Content Creation (PDFs, Videos)
- User Behavior Analytics
- No-Code Editor
- AI-powered content creation and translation
🎯 Key Differentiators
- Context-aware guidance
- Multi-format content creation
- Strong analytics and reporting
Unique Value: Provides a comprehensive platform for creating and delivering contextual, in-app guidance to improve user performance.
🎯 Use Cases (5)
✅ Best For
- Training employees on enterprise applications like CRMs and ERPs
- Providing self-service support for complex software
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Startups or small businesses with limited budgets
- Teams needing deep, quantitative product analytics as their primary feature
🏆 Alternatives
Offers a strong focus on performance support and the ability to create content in multiple formats, such as videos and PDFs.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
🔄 Similar Tools in Application Guidance
WalkMe
An enterprise-grade DAP for employee training and customer-facing application guidance across web, d...
Pendo
A product experience platform combining powerful product analytics with in-app user guidance and fee...
Appcues
A no-code platform for building personalized in-app user onboarding and engagement experiences....
UserGuiding
An affordable, no-code digital adoption platform for creating interactive product tours and onboardi...
Userpilot
A product growth platform focused on driving user adoption with contextual in-app experiences and an...
Apty
An AI-powered digital adoption platform designed to improve process compliance and software utilizat...