Userflow
Build in-app tours and surveys, without code.
Overview
Userflow is a digital adoption platform that allows SaaS companies to build customized in-app onboarding experiences, such as tours, checklists, and surveys, without needing developers. It is recognized for its intuitive user interface, speed, and ease of use, making it a strong choice for teams that want to implement guidance quickly.
✨ Key Features
- Flows (Tours, Guides)
- Checklists
- NPS & Other Surveys
- Resource Center
- No-code builder
- AI Assistant for answering user questions
🎯 Key Differentiators
- Fast and intuitive user interface
- AI assistant powered by GPT to answer user questions
- Focus on simplicity and speed of implementation
Unique Value: Offers one of the fastest and most intuitive ways for non-technical teams to build and launch effective in-app onboarding experiences.
🎯 Use Cases (4)
✅ Best For
- Creating multi-step onboarding flows with a simple drag-and-drop editor
- Deploying targeted surveys to gather user feedback
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams needing robust, built-in analytics and reporting
- Large enterprises with complex security or integration requirements
🏆 Alternatives
Considered more intuitive and faster than Appcues, but with less powerful analytics compared to Pendo or Userpilot.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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